Balmoral By Northcare

Giffnock

About Us

Balmoral by Northcare is a purpose-built ‘five star’ luxury care home. It includes all of the usual comforts you would expect from one of Glasgow’s finest care homes, such as warm and welcoming living areas, bright and airy dining rooms all decorated to the highest standards of traditional taste with a modern twist. The bedroom suites, which are our clients personal space to rest and relax in, are as far from the traditional concept of a care home as you can imagine. All of our bedrooms at Balmoral are finished to the highest of standards and include large en-suite’s with rain head showers, double bed, call bell, telephone facility, high speed wireless internet connectivity and Sky TV facility.

Amenities at Balmoral

• Hospitality Service for all suites
• Turn Down Service from Housekeeping
• Daily newspaper selection for all suites
• Complimentary meals for visiting guests
• Arran Aromatics toiletries gift on admission
• Hair and Beauty Salon

Hair & Beauty Salon

Our salon is situated in the relaxing and beautiful surroundings of Balmoral. Our Salon’s approach is to work in collaboration with Northcare and to support our philosophy of enabling residents to enjoy life to the full by providing combined hair and beauty treatments within a familiar environment that is safe and secure.

Staff have many years of experience having gained their expertise, both academically and practically, working in some of Scotland’s best known salons.

Our salon has the knowledge to work with all age groups, skin and hair types and our highly trained staff can always be relied upon to give a warm and friendly welcome while creating a moment of luxury.

Dining

Breakfast, lunch and dinner is served in the main dining rooms in Balmoral. We provide menus which are frequently reviewed to ensure that we offer nutritious well-balanced meals for our clients daily.

Balmoral has private dining facilities available with butler service for special events or celebrations. Menus can be developed by the head chef and tailored specifically to suit our clients and guest’s requirements

Afternoon Tea is served daily between 2pm and 4pm within the dining rooms of Balmoral. This service is complimentary for our clients and their visiting guests

Cocktail Bar

Located on the second floor of Balmoral. The Cocktail Bar is open between 4pm and 7pm daily. We have a variety of cocktails available, served by our experienced bar staff for our clients and their guests to enjoy.

The Brasserie

Located on the top floor of Balmoral, The Brasserie is Located on the top floor of Northcare Residences, The Brasserie is an elegant, atmospheric and relaxed setting where our clients can host their visitors and enjoy some of our chefs fresh home baking served by our hosts. The Brasserie is also a well-used space for entertainment purposes for live music and special events. The Brasserie is open daily between 10am and 5pm.

Entertainment & Activities

We develop monthly activity programmes and schedules which include outings and regular entertainment including the use of our private cinema, music room & arts. Residents can book the cinema for private screenings for a special occasion or a select group of friends or family. Personalised activities are also developed to suit individual clients preferences.

Settling In

We take the time to get to really know our residents, both before they arrive at Balmoral and during their stay with us. Good communication is central to residents happily settling in successfully with us and we like to find out as much as we can. Upon arrival we discuss with our new client, and ideally also with their relatives, their background and complete a life story book. This enables us to provide personal care and dialogue that is tailored specifically to their needs.

We make sure that residents are always comfortable, reassured and dignified during their stay with us.