Balmoral By Northcare

Giffnock

About Us

Balmoral by Northcare is a purpose-built, five-star luxury care home located in one of Glasgow’s most sought-after neighbourhoods. Designed with comfort, elegance and wellbeing in mind, Balmoral offers an exceptional living environment for older adults, including those living with dementia.

The home features warm, beautifully furnished living areas and bright, airy dining rooms, each thoughtfully designed to blend traditional sophistication with a fresh, modern twist. These inviting communal spaces create a sense of calm and connection, offering residents the perfect balance of companionship and tranquillity.

Our bedroom suites redefine expectations of care home living. Each suite is a private sanctuary – spacious, stylish and far removed from traditional care home design. All bedrooms include a generously sized en-suite with a rain-head shower, a double bed, call-bell system, telephone access, high-speed WiFi and Sky TV, ensuring every resident enjoys comfort, dignity and convenience in equal measure.

Balmoral combines luxury surroundings with Northcare’s family-led ethos and commitment to exceptional care, creating a place where residents feel valued, supported and truly at home.

Life at Balmoral

Amenities at Balmoral

• Hospitality Service for all suites
• Turn Down Service from Housekeeping
• Daily newspaper selection for all suites
• Complimentary meals for visiting guests
• Arran Aromatics toiletries gift on admission
• Hair and Beauty Salon

Hair & Beauty Salon

Our salon is situated in the relaxing and beautiful surroundings of Balmoral. Our Salon’s approach is to work in collaboration with Northcare and to support our philosophy of enabling residents to enjoy life to the full by providing combined hair and beauty treatments within a familiar environment that is safe and secure.Staff have many years of experience having gained their expertise, both academically and practically, working in some of Scotland’s best known salons.Our salon has the knowledge to work with all age groups, skin and hair types and our highly trained staff can always be relied upon to give a warm and friendly welcome while creating a moment of luxury.

Dining

Breakfast, lunch and dinner is served in the main dining rooms in Northcare Residences. We provide menus which are frequently reviewed to ensure that we offer nutritious well-balanced meals for our clients daily.

Northcare Residences has private dining facilities available with butler service for special events or celebrations. Menus can be developed by the head chef and tailored specifically to suit our clients and guest’s requirements

Afternoon Tea is served daily between 2pm and 4pm within the dining rooms of Balmoral. This service is complimentary for our clients and their visiting guests

Cocktail Bar

Located on the second floor of Northcare Residences. The Cocktail Bar is open between 4pm and 7pm daily. We have a variety of cocktails available, served by our experienced bar staff for our clients and their guests to enjoy.

The Brasserie

The Brasserie is Located on the top floor of Northcare Residences, The Brasserie is an elegant, atmospheric and relaxed setting where our clients can host their visitors and enjoy some of our chefs fresh home baking served by our hosts. The Brasserie is also a well-used space for entertainment purposes for live music and special events. The Brasserie is open daily between 10am and 5pm.

Entertainment & Activities

We develop monthly activity programmes and schedules which include outings and regular entertainment including the use of our private cinema, music room & arts. Residents can book the cinema for private screenings for a special occasion or a select group of friends or family. Personalised activities are also developed to suit individual clients preferences.

Settling In

We take the time to get to really know our residents, both before they arrive at Northcare Residences and during their stay with us. Good communication is central to residents happily settling in successfully with us and we like to find out as much as we can. Upon arrival we discuss with our new client, and ideally also with their relatives, their background and complete a life story book. This enables us to provide personal care and dialogue that is tailored specifically to their needs.

We make sure that residents are always comfortable, reassured and dignified during their stay with us.

How We Care

At Northcare, we see every resident as an individual – honouring both who they have been and who they are today. We take the time to understand their life story, their profession, their role within family and community, as well as their passions, interests, and aspirations. This allows us to support not just their care needs, but their sense of identity, purpose, and belonging.

By focusing on the key foundations of wellbeing – proactive healthcare, nourishing meals, suitable physical activity, meaningful mental engagement, and a vibrant social life – we go beyond care. We aim to strengthen the health, happiness, and quality of life of each person who makes their home with us.

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Care at Balmoral

Personal / Residential Care

At Northcare, we recognise that a touch of additional support can make daily life feel smoother, safer, and more enjoyable. Our Residential Care offers gentle, tailored assistance with everyday routines – whether that’s personal care, mealtimes, or simply having someone on hand when needed – while still championing independence and personal choice. Residents benefit from beautifully designed surroundings, warm companionship, and the reassurance that support is always close by.

Nursing Care

At Northcare, our nursing teams are carefully chosen for their expertise, compassion, and dedication to providing specialist care for those who require more support than residential care alone. This may include rehabilitative care, assistance with physical disabilities, or managing long-term health conditions. By taking the time to understand each person’s individual needs and strengths, we develop tailored care plans that deliver the highest standards of clinical excellence, safety, and comfort – 24 hours a day.

While delivering this specialist support, we also place great importance on promoting independence wherever possible, ensuring that every resident can continue to live with dignity, purpose, and a fulfilling quality of life.

Dementia Care

At Northcare, we provide compassionate, person-centred dementia care across our homes in Glasgow, Edinburgh, Stirling, and South Lanarkshire.

Our teams are specially trained to support individuals living with dementia, offering safe, calm, and inclusive environments designed to promote independence and comfort. Clear signage, familiar surroundings, and secure gardens help residents feel at ease and confident in their daily routines.

Every care plan is tailored to the individual, focusing on what matters most to them—their preferences, routines, and abilities. From engaging activities to supportive mealtimes, our goal is to ensure each resident continues to live a fulfilling and meaningful life.

At Northcare, we don’t just provide care—we provide understanding, respect, and a true sense of home.

Respite Care

For those with lighter care needs, choosing Northcare offers the opportunity to enjoy an independent and rewarding lifestyle, surrounded by new friends, wholesome meals, and welcoming spaces designed for comfort and connection. Residents can take part in a wide variety of enriching activities, enjoy beautifully designed surroundings, and benefit from support that makes everyday living easier and more enjoyable.

At Northcare, every care journey begins with truly getting to know the individual – whether they are staying with us long-term or just for a short respite break. For respite residents, our team creates a personalised care plan that ensures the right level of support is provided throughout their stay, helping them to feel at ease and cared for until they are ready to return home.

Pallative / End of Life

At Northcare, our dedicated teams deliver palliative care with deep compassion, empathy, and respect – supporting not only our residents but also their families and friends through this important stage of life. Our focus is on comfort, dignity, and reassurance, ensuring that every individual feels cared for both physically and emotionally.

We consider it an honour to be entrusted with this responsibility. Working closely with loved ones and healthcare professionals, we create personalised care plans that carefully manage pain, respect each person’s wishes, and provide an environment filled with comfort, love, and peace. Our aim is to ensure that every final moment is lived with dignity and without fear.